We constantly love talking with clients, but often our phone lines will get quite busy. Therefore, when you have an enquiry that is general we have developed a couple of guides to assist answr fully your questions below.
Handle my account
Becoming a guarantor
Getting a guarantor
Credit files & checks
Need certainly to speak to us?
In case your inquiry is more urgent, or perhaps you choose talking to somebody from our lovely team, pick from the choices below to ensure that you’re getting into connection with the department that is right.
Our 24 hour re re re payment line
(start all every time day)
Unhappy with your service?
We are sorry to hear this way is felt installment loans in Arizona by you. Please see our committed complaints web web page for further assistance and guidance.
Choose to e-mail us?
Notice complaints that are regarding WeвЂ™re not able to offer updates regarding the status of specific situations, but be sure to be confident our groups are working hard to answer and resolve all outstanding complaints when you look at the purchase these people were gotten. We think here is the way that is fairest to prioritise cases and appreciate your persistence whilst we sort out them.
Them to [email protected] if you have any questions, please direct
Trying to get in on the team?
Have actually questions?
We have the answers.
How can we create a issue?
Just as much we know thereвЂ™s a chance things arenвЂ™t always going to go to plan as we try to get things right. In the place of hiding our minds into the sand and pretending it is not occurring, weвЂ™ve made a separate complaints part to deal with any issues which you may have. First things first, we suggest checking this down and seeing exactly how we might help.
Alternatively, you are able to inform us regarding your grievance by calling us on 01202 629161 (8 – 6pm, Tuesday – Thursday 8 – 7:30pm and Friday 8 – 6pm, Saturday 9 – 1pm) monday. Our advisors will be able to clear any problems up you’ve got or obtain the grievance looked at for you personally. Stating that, weвЂ™d suggest maneuvering to our complaints area very very very first as weвЂ™re confident this will have things you need.
Or, it is possible to compose to us at: Amigo Complaints Department, 118-128 Commercial Road, Bournemouth, BH2 5LT.
As soon as youвЂ™ve raised a grievance, weвЂ™ll appearance into the issues and resolve them when we can. If youвЂ™re unhappy with your last reaction or your grievance is not remedied within 2 months, it is possible to ask the Financial Ombudsman provider for the separate review, totally free. They will certainly simply be in a position to help when you yourself have tried resolving your grievance with us first.
If you want to contact the Financial Ombudsman Service, you certainly can do therefore by composing to:
The Financial Ombudsman Provider Southern Quay Plaza 183 Marsh Wall London E14 9SR
What exactly are your opening hours?
For current clients, debtor or guarantor, our collections group can be acquired on 01202 629 161, Monday 8 – 6pm, Tuesday – Thursday 8 – 7:30pm and Friday 8 – 6pm, Saturday 9 – 1pm.
We have a 24 Hour Payment line set up on 01202 560 996 if you want to make a payment out of business hours.
You may want to make re re payments and improve your details by signing directly into your web account.
Exactly what are your Christmas opening times?
Our phone lines may be closed from 24th December – third January. But, a complete great deal could be answered through our assistance guides: www.amigoloans.co.uk/help. Additionally there are numerous things you certainly can do using your account that is online like your contact information, always check your balance and work out re re payments. Just join here: www.amigoloans.co.uk/login
From most of us at Amigo, you are hoped by us have actually an excellent Christmas time.
What exactly is your target?
For applications, and information to aid the application, please deliver it to your after address:
Amigo Loans Nova Building, 118-128 Commercial Road, Bournemouth, BH2 5LT.
You may also drop us a message, [email protected] .
Just how can we contact you?
You can email [email protected] if you can’t find what you’re looking for online or prefer to speak to someone, .
Do a facebook is had by you page?
Yes we do. Come check always us down in the Amigo Loans Twitter web web Page where you are able to keep up-to-date in what we are getting out of bed to, or simply stop by to express “Hi”.
Please usually do not upload any information that is personal on our Facebook web web web page, or we possibly may need to delete the post once we do not want individuals to have the ability to see your private information.
Where am I able to learn more informative data on Amigo Loans?
If you wish to hear the other clients need certainly to state about borrowing from Amigo, take a look at separate review web sites Review Centre and Trust Pilot where you could see reviews from our clients and also keep an evaluation your self.
If you wish to carry on with up to now in what we’re as much as, you are able to like us on Facebook or follow us on Twitter. Do not upload any personal stats on any social media marketing stations. Should you so on the Amigo Loans Twitter page, we possibly may need certainly to delete the post, we do not desire visitors to have the ability to visit your details.
What exactly is your current email address?
Then you can do so at [email protected] if you need to contact us by email .